FOLLOW THE WORK

One case.
From request to invoice.

Explore the handoffs that matter: what comes into the case, what you review, and how that information supports the next task.

A question worth asking

“Show me how this assignment moves through CaseCore.”

Interactive workflow walkthrough · choose a stage below
A FICTIONAL ASSIGNMENT

Follow the case.

Select a stage to see the working context change.

Review the request

Confirm the client, assignment, scope and next action before opening the case.

Demonstration case: Harbor Point property review · HP-2048.
Names and records are fictional.

A CLEAR START FOR EVERY CASE

  1. Receive the request

    Capture the client’s request and supporting information.

  2. Review the scope

    Confirm what the agency is being asked to do.

  3. Open the case

    Carry the approved work into its case workspace.

AGENCY REVIEW

Your judgment remains part of the process.

Connected does not mean unreviewed.

01

Before a record is created

Confirm extracted or imported details against the source.

02

Before a report is delivered

Review the facts, source material and intended recipient.

03

Before an invoice is issued

Review the recorded work, applicable rates and billing scope.

Bring one of your workflows.

We’ll show where it fits—and discuss the parts that need setup.

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